E-Mitra Service and Help

E-Mitra is an ambitious E-governance initiative of Government of Rajasthan (GoR) which is being implemented in all 33 Districts of the state using Public-Private Partnership (PPP) model for convenience and transparency to citizens in availing various services of the Government and Private Sectors under a single roof at their door steps using an e- platform. The services are delivered via counters known as CSC (Common Service Center) kiosks in Rural Areas and e-Mitra kiosks in urban areas and also online via www.emitra.gov.in. Hence, these counters provide services related to various departments in an integrated and easily accessible manner to people residing in rural as well as urban areas without any need for running around in government offices. The project has been operational since 2005. Initially it was functioning through a Client Server based Application Software developed by Department of IT&C. In 2010, the old Client Server Application was migrated to Web-based on-line e-Mitra application across all the 33 districts. Recently, a new generic module has been added to e-Mitra portal which allows end to end application and delivery of "Digitally Signed Certificates" such as Bonafide, Caste, Income, Solvency etc. This service was launched by Hon. CM, Shri Ashok Gehlot on 12.05.2011. 

• Following  type of services currently being delivered through eMitra platform:

   

  • Utility Bill & other types of Payment Collection.

  • Submission of Online Application Forms & Fee Deposits.

  • Submission of Grievances/Information Retrieval.

  • Various Certificates & copy of Land Records.

  • Pre –paid services (mobile/TV recharge, LIC, ticket booking, etc.)

   

• Currently, more than 50 services of approximately 30 Government departments/ PSUs/ private service providers are being offered through eMitra portal. In addition to the services (G2C+B2C) available on e-Mitra portal, the Kiosks shall also be delivering following services as per the rates approved by GOR:

  
  

• Bhamashah Services

  • Data updation & enrollment

  • Card printing & lamination

  • Banking services

• Aadhar enrollment

• Business Correspondent (BC) services

• Various digitization/scanning work 

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Emitra Services and their charges:

Emitra Services and required documents